Blue Shield of California Secures Top Disability Inclusion Ranking

The Disability Index serves as a rigorous benchmarking tool, measuring organizational performance across nine critical categories, including recruitment, supply chain management, and career development. For the Oakland-based health provider, the recognition highlights a multi-layered strategy designed to remove workplace barriers and foster an environment where employees with disabilities can contribute fully.

Frank Caporusso, senior vice president of Healthcare Quality and Affordability Operations, attributed the success to a collective effort among staff and partners to prioritize accessibility. Ellen Sexton, who chairs the insurer’s Diversity, Equity, and Inclusion Leadership Council, emphasized that the initiative is central to the firm's broader mission of redesigning healthcare. By embedding inclusive practices into its internal operations, the organization aims to improve outcomes for its nearly 6 million members across the state.