The utility provider is emphasizing its suite of tracking applications to mitigate the impact of prolonged high temperatures on household budgets. Bill Insights and Usage Alerts offer real-time tracking, allowing residents to project their monthly costs and adjust consumption patterns before their billing cycle concludes. Home Energy Reports further assist by benchmarking usage against similar properties, providing a clearer picture of efficiency gaps.
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Duke Energy Prompts Consumer Aid Amid Record July Heatwave
Following NOAA’s confirmation that July 2026 was the hottest month ever recorded in the contiguous United States, Duke Energy is pushing digital monitoring tools and financial assistance programs to help customers manage the resulting surge in cooling costs across North and South Carolina.
For those struggling with rising energy demands, the company is highlighting the Payment Assistance Finder, a portal connecting residents with local nonprofits. Over the last ten years, initiatives such as the Share the Light Fund have distributed more than $31 million to households in financial distress. Beyond direct grants, Duke Energy is offering flexible installment plans to eligible customers as the grid faces sustained pressure from extreme summer weather.
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