The assistant interprets natural language prompts, such as "order my usual," to identify recurring Friday night habits or specific cravings. For group settings, the system manages complex requests involving varied dietary restrictions and quantity adjustments in a single thread. It even provides visual context by sending photos of suggested dishes before finalizing the cart.
In section Startups & Technology
DoorDash debuts AI ordering assistant via Apple Messages
Hungry customers can now bypass the app interface entirely by texting an AI agent to secure their next meal. DoorDash launched the text-based tool on Wednesday, allowing users to trigger repeat orders or request personalized culinary recommendations directly through Apple Messages without navigating traditional digital menus.
This integration marks a strategic move to outpace competitors like Uber Eats and Grubhub by removing friction from the ordering process. Beyond software upgrades, the company is also expanding its physical logistics, initiating drone delivery tests with select restaurants across Northern California. U.S. customers interested in early access to the AI agent can currently join a waiting list to begin testing the feature.
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