KuppingerCole analysts highlighted the shift in industry standards, noting that effective verification now extends beyond simple document checks and biometric matching. The evaluation criteria encompassed supervised video verification, authoritative data source integration, and the implementation of AI-driven automation. Ditto distinguished itself by offering a unified approach that maintains customer trust throughout the entire lifecycle, rather than requiring re-verification at every touchpoint.
Key technical strengths identified in the report include the platform's flexible deployment options, which accommodate both on-premises and managed cloud environments. KuppingerCole specifically noted the utility of Ditto’s no-code orchestration layer, which features risk-aware routing and configurable fallback paths. By integrating these tools with multi-factor authentication and passkeys, organizations can manage identity from initial onboarding through account recovery.

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